Buyers need automation but not aware of the potential of robots

  • A potential customer is wondering how to adopt automation in his business.

Buyers need automation but not aware of the potential of robots

While demand for robotics solutions is increasing, potential buyers are not aware of the potential of robots, nor which companies can supply and integrate them into their business, according to a report by Lux Research.

The research company has established a new framework to help companies to select robotics vendors based on the key capabilities and level of customization required.

According to the research company, businesses are “increasingly using robotics” across a wide variety of industries, but many companies still fail to understand what’s currently possible with today’s technology or which vendors can provide the solutions they need.

Lux research analyst and lead author of the report Josh Kern says, “Most companies turn to automation and robotic solutions to deal with labor shortages, which is common in industries with repetitive tasks that have a high employee turnover rate. Companies also frequently use robots to automate dangerous tasks, keeping their employees out of harm’s way.” Robots were once mainly found in manufacturing but are now making their way into public spaces like retail stores and, in some cases, are working side-by-side with humans, prompting developers to rethink their designs for both safety and consumer-friendliness.

Labor vs automation has been a consistent topic for companies to adopt automation solutions.

Kern further explains: “Companies should follow a structured framework to identify a robotics vendor. If an off-the-shelf solution doesn’t exist for a certain use case, companies should evaluate vendors on their technical capabilities and customization options.”

So, what are the key criteria to should be used to identify the ideal robotics vendor? Those criteria include precision and accuracy, autonomy, simplicity of the user interface, scalability, and safety. Companies will find that the level of customization varies between different types of vendors like research institutes, robotics contractors, and those offering semi-customized or off-the-shelf platforms.

In terms of vendors, “Research organizations and robotics contractors offer the highest precision and most autonomous robots,” says Kern, whereas “off-the-shelf platforms can be deployed quickly, but are generally only used for a single use case.”

Certain industries, such as logistics and manufacturing, are already very mature in their use of robotics and will easily find autonomous solutions in off-the-shelf platforms. Industrial automation companies are mushrooming and making giant leaps to offer to customize robotic solutions to the clients.

The industries with the least robotics maturity, such as the chemicals and energy industries, will need to invest in customized, advanced solutions to meet their needs for highly autonomous robots.

Lux Research cautions that many of these novel, customized solutions are five to 10 years away from making a significant impact in those industries.






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